Privacy Policy

Effective Date: April 1, 2026

Exami ("we", "our", "us") operates the Exami mobile application and website at examibd.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform.

1. Information We Collect

Name, email address, and phone number
Password (stored as bcrypt hash — never in plain text)
Education level, institution, and target exam preferences
Exam scores, answers, and session data
Device type, operating system, IP address, and app usage patterns

2. How We Use Your Information

Account creation and authentication
Personalized exam content and study recommendations
Leaderboard rankings and competition results
Payment verification and subscription management
App improvement, analytics, and bug fixes
Sending important service-related notifications

We do not sell your data or use it for targeted advertising.

3. How We Share Your Information

We do not sell or rent your personal data to third parties. Limited sharing occurs only in the following cases:

Payment processors (bKash, Nagad) — only transaction data required for verification
Legal requirements — when required by law or valid legal process
Business transfer — in case of merger or acquisition, with prior notice to users

4. Data Retention

Your data is retained for as long as your account remains active. Upon account deletion request, we will remove your personal data within 30 days, except where retention is required by law.

5. Data Security

TLS/SSL encryption for all data in transit
bcrypt hashing for all passwords
JWT-based authentication with token auto-refresh
Regular security reviews and audits

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and data
Export your data in a portable format

To exercise these rights, contact us at privacy@examibd.com.

7. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or in-app notification. Continued use after changes constitutes acceptance.

10. Contact Us

For privacy-related questions or requests:
Email: privacy@examibd.com
Address: Dhaka, Bangladesh
Policy URL: https://examibd.com/privacy